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Return Policy

Returns Policy (Personalized Gifts)

As the Company’s personalized merchandises made to order have no intrinsic value on the open market, the Company is therefore unable to accept returns unless the merchandise is at fault. For personalized merchandise which is at fault, or differs from that ordered, the customer must contact Online Customer Support with evidence of the fault. If requested, the customer may return the product.

As per our terms and conditions, Photo4gift cannot be held responsible for any potential misprinting of a photo(s) with poor quality errors or for delivery of a different size of the product than you were entitled to.

When returning items we recommend that you obtain a delivery receipt from the Post Office as proof of postage, as we are unable to accept responsibility for shipments lost in transit.

We care about quality, so we guarantee you’ll be 100% satisfied with your photo gift. If you’re not 100% happy, let us know and we’ll do whatever it takes to make it right. Our 100% Satisfaction Guarantee means we won’t rest until you’re happy – whether that takes a reprint of your order or a refund.

Returns Policy (Non Personalized Gifts)

We Offer 14 Days Exchange ONLY In Case that product got defected by shipping Carrier or product arrived  is not in a working condition.

30% Restock Fee Will Be Deduct From The Total Order Amount.

In order to applying for return - product must be shipped to the address we provide by email.

Product must ship back at the same condition when delivered  - otherwise we cannot  accept the return.

Buyer will be responsible for return shipping cost.